Question: When will I receive my tracking number?
Question: How much time should I allow processing and shipping?
We don’t accept returns for a refund and will only offer store credit for unused and unopened returned items(No refund on all opened creams) We have to be notified within 24 hours of receipt of your purchase. After 24 hours of you receiving your items, we will not be able to offer you an exchange or store credit. You will also be charged 30% restocking fees plus shipping. Restocking fees and shipping is also applied to undeliverable products. To be eligible for an exchange or store credit , your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non -returnable (all opened body, face ,Intimate creams)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of exchange or store credit.
If you are approved, then your store credit will be processed, and a credit will automatically be applied to you.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com